Ratings & Reviews

Customer satisfaction is always our top priority, and it shows in the nice things people say.



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Average Rating by Shutl customers


out of 5

Who would recommend Shutl?


Of 47,324 feedbacks

Fastest delivery ever:


Recent Reviews

Amazing! Ordered boots and an hour later they arrived. Really nice delivery guy and it was free, wow! I will definitely order again from Schuh using this. I only wish I had more money to buy more stuff for that delivery, but I'd hit my budget with the boots I bought. Thanks!

Suzanne, about 3 hours ago from GLASGOW

First time learning about and using Shutl and I was left thoroughly impressed. This is the kind of turnaround and service that makes customers come back.

Brandon, about 7 hours ago from London

Amazingly fast service delivering a last minute, urgent item, and good value too.

Kellie, about 11 hours ago from London

Excellent and convenient

Ursula, about 13 hours ago from Liverpool

Amazing... I actually used it twice in one night because it's so awesome! Thanks

Natalie, 1 day ago from London

Just amazing for when I needed an urgent/critical item at very short notice, coupled with a great retailer of specialist items, it can be a life saver, it's was because of this situation I found Shutl for the first time. It was like ordering pizza online in comparison, see item one minute and have it shorty after, to be truthful it was disbelief for some time, however premium service has premium cost. I think those who have a disability, especially for larger/bulkier items needed at short notice would value this service. Item ordered was approx 1kg weight, I'm not sure what the service charge would have covered up to, however it would probably work out better value to use this service for multiple item (grouped) orders, especially if many are light and small. By one extremely satisfied customer "the service that can get you out of trouble fast" PS. let us know if you trade mark that!

Danny, 1 day ago from STAINES-UPON-THAMES


Natalie, 1 day ago from London

Was an all round good experience. Will definitely use again.

Vicky, 1 day ago from plymouth

Brilliant service. Ordered shoes at 10am, the delivery was free with Shutl and they arrived 15 min into the one hour time slot I had chosen, six hours later. The courier was nice and polite, and I could also track him online. Wouldn't hesitate to use Shutl again. Thanks!

Rachel, 1 day ago from Chingford

Fantastic, needed shoes for my sisters birthday tomorrow. Got them within 2 hours! FANTASTIC!

Chantelle, 1 day ago from Livingston