Learn more

How it works

Let your customers decide when things arrive

Shutl gives your customers complete control over their deliveries. They can buy in the morning and unwrap at lunch, or choose a specific 1-hour time slot. We’ve created simple online and in-store solutions, so you can add Shutl as a delivery option with zero fuss.

Click & Don't Collect

Case study: River Island

River Island decided that they wanted to give customers more control of their orders. Although a customer may have decided to Click & Collect, sometimes life gets in the way – an in-flight delivery option offers a convenient alternative.

Shutl picks up the order in store and delivers in a suitable 1 hour time slot.

The service had a Net Promoter Score over 70 in its first four weeks of being offered.

View Case Study

We found the solution offered by Shutl a highly effective one in terms of customer convenience and saving sales.

Doug Gardner, CIO, River Island

When I booked my order online, I was planning on being at my nearest store the following day but my car broke down. This saved me as I had a dress to wear that evening!

Sarah, Bristol

River island

Integrated Checkout

Case study: Hotel Chocolat

After integrating Shutl delivery in 2013, Hotel Chocolat saw a boost in their Net Promoter Score and a basket-value increase of 57% among Shutl users.

View Case Study

Forgot it was the Easter weekend, Shutl delivered quicker than expected, spoke to Rebecca on live chat who was very helpful. Amazing, will definitely use again. Thanks

Mark - London

Hotel chocolat

Integrating Shutl

Platform agnostic

With our no-fuss APIs, you can integrate Shutl easily into your website. Shutl has been used with bespoke-built platforms through to hybris, Demandware, IBM, Websphere, Magento, iOS and more.

Mobile app

The Shutl app lets your customers access delivery information wherever they are. They can see progress using our GPS tracking, see delivery statuses, get updates via push notifications, and leave feedback.

Developer-friendly API

We offer the most modern, developer-friendly API in the delivery world. Designed with simplicity in mind, it has minimal calls, smart conventions and uses JSON, oAuth and REST. No XML here.

Readily available modules

Use the Shutl API through libraries and SDKs—NodeJS and Ruby are available now, and more on the way. We offer a Magento plugin, and can support development of new plugins.

Simple tracking

With Shutl, your customers can track their orders in real time on our website and app. We can also push updates to your platform via our API.

Dedicated integration support

Our engineering team and integration specialists are always on hand to answer questions. We are here for you 24/7.

Our partners

We’re already bringing spectacular delivery to these top high-street retailers. Why not join us?